Participate in all phases of the software development life cycle, adhering to the agile development approach employed by the development team. To proactively suggest improvements that could be made to the software and/or working practices Development of solutions or fixes where appropriate Support the end users in the use of the applications Work closely with other members of the IT development and support teams to offer integrated solutions Provide training support where applicable   About you Our people are at the heart of our business and are the key to our success.  We offer great career prospects and development opportunities. Our people adopt the organisation's values and these values are reflected in everything we do here at Carpenters. These values drive us to be the best, do the right thing for our customers and our people and ensure we are agile and adaptive, providing innovative solutions, and supporting each other. As well as demonstrating these values you will also need to meet the following criteria to apply; Knowledge of Visualfiles/Case Management applications Good knowledge of Microsoft Office applications Good analytical skills and attention to detail A flexible individual with good planning skills Professional and credible with technical and non-technical people Knowledge/experience of using C#